refunds are easy, technology is crazy

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OK, I am still a bit enamored by the "little" things of convenience in my mother land. 

Receipt
 Case in point: A week ago I bought a little car-adapter for our I-Pod so that we can play our music while traveling around.  But the AM/FM digital adapter thing didn't work very well.  The static was terrible and then one day it just didn't work at all.  So I grabbed my receipt and returned to Radio Shack with the adapter.

Within 5 minutes I had a full refund (cash in hand even) with hardly any questions asked.  I didn't even have the original packaging.

Whoah.  Intense.

Contrast this with a story my expat friend told me about purchasing a portable DVD player in Xining.  Basically he bought a portable DVD player from an electronics store only to discover that the battery was dead when he bought it.  After haggling with the retailer, my friend got a different machine which unfortunately had the same problem.  Because the retailer guaranteed a full refund if the customer was not "completely satisfied" my friend asked for his money back.  The clerk tried many ways to avoid giving my friend his money.  "Oh, I'm sorry.  The person who gives refunds isn't here today.  Oh, I'm sorry the refund agents are at lunch right now."  My friend, cleverly, decided to just wait in the store for his money.  Call it a sit-in.  Eventually, after much arguing and perseverance he was given a full refund!  It was a process that took quite a lot of time and trouble and most of us expats still can't believe he actually got his money back.  If his Chinese wasn't so good, I'm still not convinced it would have worked.  Things are a lot different in China.

Technology has also changed a bit in the last 3 years.  The little things that is.  We recently got cable in our home because we were desperate for English-speaking news, kids' shows, and Major League Baseball (well, I was desperate for baseball–Christa couldn't care less.)  Well, "basic" cable has changed a lot from the last time we had it.  Now you get a bazillion channels and FREE On-Demand.  What?  With the internet package we also got, the price wasn't drastically different from when we had cable/internet in the past.

And speaking of kids shows, I guess some smart TV exec felt my frustration vibe about Dora the Explorer being a Spanish speaker.   "Why can't she speak Chinese?" was my daily lament as my girls were glued to Dora, Boots, and Swiper's every move.  Well, there is a NEW Nick Jr show in town called, Ni Hao, Kai-Lan and it is a cartoon that teaches kids Chinese.  Sweet.  I may watch it so that I don't lose all my elementary-level Chinese while we are in America the next 9 months.

You just gotta love this country…

5 responses to “refunds are easy, technology is crazy”

  1. Hi, I have been following your blog and would love to talk through email. We are adopting a 12 year old from the Xining Orphanage. We will be traveling July 24th. Our blog is http://www.grayadoption.blogspot.com and our email is grayadoption@yahoo.com.

    Kristy

  2. thanks for following the blog…i just sent you an email. cheers, todd

  3. A dumb white western gringo question…
    How can you tell if something is written in Chinese/Japanese or another asian alphabet or is there a different alphabet for all the different areas or is all chinese and japanese the same alphabet and is Korean different?
    Our friends of the library had a bunch of kids books in what looked to be chinese. Are you interested in any books for the girls if they are in chinese?

  4. Grace loves that show and walk around the house singing her song. She’s learning Chinese too! I love it!

  5. ellen: it’s not a dumb question at all. korean and japanese script (as i understand it) both have their root in chinese. one way to tell korean that i’ve noticed is that many of the korean characters have a circle or “o”(very distinct) in them. japanese and chinese are a bit harder to differentiate because most of the characters are the same BUT pronounced totally different. japanese has added letters/characters which relate to pronunciation.

    our kids probably wouldn’t look at the chinese books unless they also had english in them (anna would read them anyway). thanks for checking, but i probably waited too long to get back to you about it anyway! we appreciate the thought.

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